No support button in members area

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camshlom
GameServers.com Forum Newb
Posts: 2
Joined: Mon Oct 05, 2015 3:33 pm

No support button in members area

Post by camshlom » Mon Oct 05, 2015 3:35 pm

Trying to open a ticket and have no support buttons anywhere in my members page, #478472

Alecossy
GameServers.com Forum Newb
Posts: 7
Joined: Mon Oct 05, 2015 12:17 pm

Re: No support button in members area

Post by Alecossy » Mon Oct 05, 2015 3:38 pm

Hey, the support button should be between the "settings" and "other services" button in your members page.
If you don't have it, you can try accessing the support section directly through this link: https://my.gameservers.com/support/

I have to warn you, though.. according to the forums, customer service is particularly slow today and it might take hours for them to process your ticket.

camshlom
GameServers.com Forum Newb
Posts: 2
Joined: Mon Oct 05, 2015 3:33 pm

Re: No support button in members area

Post by camshlom » Mon Oct 05, 2015 4:50 pm

Alecossy wrote:Hey, the support button should be between the "settings" and "other services" button in your members page.
If you don't have it, you can try accessing the support section directly through this link: https://my.gameservers.com/support/

I have to warn you, though.. according to the forums, customer service is particularly slow today and it might take hours for them to process your ticket.
Thanks, For some reason I dont have the button but this works.

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