5.33 US dollars went off as a payment?? WHY?

General Support & Discussion related to Half Life 1 games including Counter Strike 1.6, Condition Zero, Day of Defeat, Team Fortress Classic, and Natural Selection.
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Dean_abie_pepler
GameServers.com Forum Newb
Posts: 2
Joined: Sun Mar 04, 2018 3:52 am

5.33 US dollars went off as a payment?? WHY?

Post by Dean_abie_pepler » Fri Mar 30, 2018 4:21 am

i was running a server for one month i paid 31.95 for one month why have you taken off 5.33 US dollars???

i cant find your game servers support section. so i can log a ticket

[gs] h4x
GameServers Staff
Posts: 468
Joined: Thu Sep 30, 2010 8:53 am

Re: 5.33 US dollars went off as a payment?? WHY?

Post by [gs] h4x » Sun Apr 01, 2018 1:23 am

Hello,

For support with your account and its subscriptions/services,
submitting a ticket is necessary. To do so please follow these steps:

1) Go to https://my.GameServers.com

2) Login to your account.

3) There's a row of buttons along the top. One of those buttons is "Support".
Click that button. It's to the left of the "Order Services" button.

4) Click "Create New Ticket".

5) Choose the category you want.

6) Choose the topic you want.

7) Fill out the rest of the form and click "Add Ticket".

Then our 24/7 support staff will answer your ticket as soon as possible.

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