My new server has the same IP as an existing one, can't connect!

Post Reply
Surdus
GameServers.com Forum Newb
Posts: 1
Joined: Thu Jan 04, 2018 2:10 pm

My new server has the same IP as an existing one, can't connect!

Post by Surdus » Thu Jan 04, 2018 2:14 pm

So I recently ordered a new server for Rust.

When I went to try and connect to it in the console menu, using the IP and Port from the config on the control panel, I was connected to another pre-existing Rust server. Additionally I can't use RustAdmin, and I'm assuming it is for this same reason. I have already submitted a ticket, although I'm not sure how long they take to reply so I thought I'd post here in case I can get a faster response with a solution.

Thanks!

BillM
What's Frag Mean?
Posts: 245
Joined: Fri Jun 17, 2016 2:42 pm

Re: My new server has the same IP as an existing one, can't connect!

Post by BillM » Thu Jan 04, 2018 10:15 pm

To be perfectly honest, any response from Gameservers staff here will simply say "Sorry to hear about your difficulty. Please submit a support ticket from your Gameservers control panel and we will look into this for you as soon as we can."

As for the response times... It varies. Some days we get responses within minutes... Other times... hours / days lol.

Post Reply