12 Hours and Service Ticket Still Not Viewed

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TimZane
No Longer a Newb
Posts: 35
Joined: Sat May 22, 2010 4:44 am

12 Hours and Service Ticket Still Not Viewed

Post by TimZane » Sun Jul 16, 2017 5:44 am

I have been dealing with GameServers for a number of years. They have always been quick in responding back to service tickets. That was until now. Come on folks, it shouldn't take more than 12 hours to view a service ticket. Ticket No: MOD-938FX

BillM
What's Frag Mean?
Posts: 245
Joined: Fri Jun 17, 2016 2:42 pm

Re: 12 Hours and Service Ticket Still Not Viewed

Post by BillM » Sun Jul 16, 2017 3:32 pm

This has been an unfortunate trend with Gameservers lately.

TimZane
No Longer a Newb
Posts: 35
Joined: Sat May 22, 2010 4:44 am

Re: 12 Hours and Service Ticket Still Not Viewed

Post by TimZane » Sun Jul 16, 2017 9:12 pm

Now the ticket is 28 hours old.

TimZane
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Joined: Sat May 22, 2010 4:44 am

Re: 12 Hours and Service Ticket Still Not Viewed

Post by TimZane » Mon Jul 17, 2017 5:18 am

36 hours

TimZane
No Longer a Newb
Posts: 35
Joined: Sat May 22, 2010 4:44 am

Re: 12 Hours and Service Ticket Still Not Viewed

Post by TimZane » Mon Jul 17, 2017 11:12 am

42 hours now.

BillM
What's Frag Mean?
Posts: 245
Joined: Fri Jun 17, 2016 2:42 pm

Re: 12 Hours and Service Ticket Still Not Viewed

Post by BillM » Mon Jul 17, 2017 10:48 pm

Yep

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