The server isn't actually responding and hasn't been up in like 12 hours. I don't know why it's not even working.
I issued a location change due to it repeatedly crashing in the NY/NJ region. Before I did that, I upgraded my server adding $10 extra to make sure it wouldn't crash, by adding more ram to the server, from 512mb to 768mb. It didn't update from the 8 man server to 12 and stuck to the original plan I purchased. I would like that to be fixed
Also says that support is 24/7 on this site, I've read great reviews but I have not been helped and been having so many issues with the server in the short amount of time that I've owned it. I'm starting to regret buying a 6 month plan.
I want my server first to be able to log into, restarting it doesn't work, and nothing seems to function at all. My admin login doesn't work, I get an immediate login failure.
I want the server to upgrade from 8 to 12 man, and I want to be able to play on it at all.
My only option that I can see is resetting it fully, but my friends have each spent like 40 hours creating things and I'd like to not delete all of their work due to a hosting issue.
So I'm posting on here because support has not responded to me.
If you cannot find your specific category above, ask general questions here to one of our thousands of community member. Please note: Official Support is provided via tickets at my.gameservers.com
1 post • Page 1 of 1