FTP query

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Silverscreen
GameServers.com Forum Newb
Posts: 1
Joined: Mon Mar 12, 2018 8:38 pm

FTP query

Post by Silverscreen » Tue Mar 13, 2018 7:14 am

So I have been trying to help a friend's clan in configuring their Day of Defeat Source server but having issues login into FTP via filezilla. it keeps saying invalid user even though i am able to log into the account on the website using the same password. the only thing that is concerning is that when i go into the server details, it shows no FTP login or password info?
is that normal?

the annoying thing is that the leader of the clan is able to login using the same log in details and using filezilla?

"Command: USER 1333350a
Response: 331 Username ok, send password.
Command: PASS ********
Response: 530 Invalid user
Error: Critical error: Could not connect to server"

Image

FYI i have tried other FTP clients too with same result

[gs] AZeid
No Longer a Newb
Posts: 178
Joined: Tue Jan 22, 2008 2:49 pm

Re: FTP query

Post by [gs] AZeid » Tue Mar 13, 2018 8:14 am

Greetings,

That in itself is a bit odd.

However, if you can get in contact with the account holder and requests that he submits a ticket via our Support section, we will then be able to take a look to see what may be occurring in this instance.
[img]http://www.af-domains.net/stuff/azeid.jpg[/img]

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