ticket

General Support & Discussion related to the America's Army Series including honor and non-honor servers.
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steelplater
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ticket

Post by steelplater » Mon Aug 17, 2015 10:58 am

hi guys how long does it take to answer a ticket when you put 1 in can any one answer this plz. the reason that am asking because i have been waiting over 7 hours and i have not been able to get on the server to play.Now the server is saying its off line ,this day is getting better.Thats 3 tickets in and no reply what are you guys doing.

[gs] Andrew
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Re: ticket

Post by [gs] Andrew » Mon Aug 17, 2015 8:31 pm

What is the ticket number?

steelplater
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Re: ticket

Post by steelplater » Tue Aug 18, 2015 1:18 pm

they were 4 tickets all in and they have been dealt with thx but the time scale is sad

[gs] kad
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Re: ticket

Post by [gs] kad » Tue Aug 18, 2015 6:34 pm

Be sure not to create duplicate tickets as it pushes the ticket you originally created further down the list.
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steelplater
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Posts: 3
Joined: Mon Aug 17, 2015 10:16 am

Re: ticket

Post by steelplater » Thu Aug 20, 2015 12:43 pm

well maybe if you guys were to deal with the first ticket faster i would not have had to put more tickets in meaning get the job done faster

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