Phoenix Datacenter Offline?!?!

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Schmackei
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Phoenix Datacenter Offline?!?!

Post by Schmackei » Sun Jul 15, 2012 4:44 am

Can one of the GS staff please supply an update or even a real notification on the Phoenix Datacenter outage as it has been offline for coming close to 24 hours with not so much as any notification regarding how long until or a solution to those paying customers of your servers.

This is just mildly frustrating.

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Kazzaw
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Re: Phoenix Datacenter Offline?!?!

Post by Kazzaw » Sun Jul 15, 2012 4:48 am

Usually when a main datacentre goes down Providers will not get constant updates about the status, therefore they can't pass it on to end users
Kazzaw


Using a support ticket is the quickest and easiest way to get a response to questions

I do not work for or am not associated with Gameservers in any way. All information shared is that of my own knowledge gathered and may not be correct.

[gs] Justadm4
No Longer a Newb
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Joined: Fri Mar 27, 2009 2:51 pm
Location: Florida

Re: Phoenix Datacenter Offline?!?!

Post by [gs] Justadm4 » Sun Jul 15, 2012 3:23 pm

The issue that was causing the Phoenix outage has now been resolved, if you have any additional questions or concerns please feel free to ask.
[img]http://worm.clanservers.com/sigs/justadm4.gif[/img]

Bhai
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Re: Phoenix Datacenter Offline?!?!

Post by Bhai » Sat Jan 10, 2015 4:17 pm

not so much as any notification
NAT

Burn11
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Re: Phoenix Datacenter Offline?!?!

Post by Burn11 » Sat Jan 10, 2015 6:47 pm

Bhai wrote:not so much as any notification
You want them to notify you about an outage 2.5 years ago?
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