Webrcon -> "Unable to retrieve team status"

General Support & Discussion related to the Call of Duty Series including COD1, COD2, COD4, COD:WAW, United Offensive and Blackops.
Post Reply
hogrampage
No Longer a Newb
Posts: 36
Joined: Mon Nov 08, 2010 6:49 pm

Webrcon -> "Unable to retrieve team status"

Post by hogrampage » Fri Apr 08, 2011 4:29 pm

We have been unable to use webrcon all day. It keeps saying "unable to retrieve team status." Our rcon passwords have not changed and our servers are up and running. We haven't changed a thing.

Anyone have any idea as to what's going on?

hogrampage
No Longer a Newb
Posts: 36
Joined: Mon Nov 08, 2010 6:49 pm

Re: Webrcon -> "Unable to retrieve team status"

Post by hogrampage » Fri Apr 08, 2011 10:38 pm

I am still trying to figure this out. We haven't changed a thing and yet webrcon still can't get team status. We like to use webrcon in order to track our admins (the logs are very nice).

KNSkippy
Click my affiliate link
Posts: 569
Joined: Wed Jan 03, 2007 8:05 pm
Location: Boise
Contact:

Re: Webrcon -> "Unable to retrieve team status"

Post by KNSkippy » Sat Apr 09, 2011 1:57 am

No problems here. I would double check your rcon password on your GS control panel.
Our Black Ops Server IP's Ranked 173.199.87.164:3074 173.199.86.250:3084 173.199.86.232:3074 173.199.84.12:3084 Un-ranked 173.199.86.138:3074
Image

GnuUK
What's Frag Mean?
Posts: 201
Joined: Fri Nov 12, 2010 9:05 pm
Location: Scotland
Contact:

Re: Webrcon -> "Unable to retrieve team status"

Post by GnuUK » Sat Apr 09, 2011 8:56 am

I would also check that your host has not closed UDP port 3074 for OUTBOUND traffic .......

hogrampage
No Longer a Newb
Posts: 36
Joined: Mon Nov 08, 2010 6:49 pm

Re: Webrcon -> "Unable to retrieve team status"

Post by hogrampage » Sat Apr 09, 2011 2:15 pm

GnuUK wrote:I would also check that your host has not closed UDP port 3074 for OUTBOUND traffic .......
Yeah, I sent in a support ticket to our web host and sure enough UDP ports 3074 and 3084 were closed for some reason.

GnuUK
What's Frag Mean?
Posts: 201
Joined: Fri Nov 12, 2010 9:05 pm
Location: Scotland
Contact:

Re: Webrcon -> "Unable to retrieve team status"

Post by GnuUK » Sat Apr 09, 2011 3:30 pm

It's happened to me in the past, one tech opens a port for me, then sometime later another one sees it open and without checking, closes it .... either that or some piece of monitoring software auto-closes it

Maximusya
No Longer a Newb
Posts: 37
Joined: Wed Dec 15, 2010 6:57 pm

Re: Webrcon -> "Unable to retrieve team status"

Post by Maximusya » Tue Apr 12, 2011 11:05 am

And check that the server is Online: they started crashing again and watchdog is not available anymore.

originalhandy
Click my affiliate link
Posts: 352
Joined: Fri Feb 05, 2010 12:28 am
Location: Nuevo Mexico

Re: Webrcon -> "Unable to retrieve team status"

Post by originalhandy » Tue Apr 12, 2011 7:12 pm

Also I and a few others have had problems with servers and no rcon's connecting to it the last few days.
GS staff said there was no issue but I had to reinstall. My logs are still uber slow.

Post Reply