Search found 33 matches

by [gs] neogen
Fri Jun 22, 2018 7:00 pm
Forum: All Others
Topic: Terraria Server Restart = Wipe ?
Replies: 1
Views: 484

Re: Terraria Server Restart = Wipe ?

Terraria servers currently do not have a built in auto-save funtion. As such, servers will not auto-save without a mod such as TShock. If you'd like TShock to be installed, please open a ticket via your Control Panel at http://my.gameservers.com
by [gs] neogen
Fri Dec 08, 2017 6:35 pm
Forum: Rust
Topic: How to update server to new build?
Replies: 4
Views: 2197

Re: How to update server to new build?

You can update your server at my.gameservers.com > mods > server update.
by [gs] neogen
Tue Dec 05, 2017 9:26 pm
Forum: 7 Days to Die
Topic: Rolling Back Server?
Replies: 1
Views: 2251

Re: Rolling Back Server?

It is possible to change the Day number on the server using the settime command, though this is not recommended as it messes with the in-game timer, which affects crops and other game features. Rolling back to a previous save however is not possible unless you have backed up your server manually. Th...
by [gs] neogen
Thu Nov 30, 2017 7:24 pm
Forum: Rust
Topic: Wonder how long Oxide will take to update today.
Replies: 7
Views: 1909

Re: Wonder how long Oxide will take to update today.

Oxide was updated promptly after the update became available. We understand your frustrations with the past delays and we apologize for the inconvenience.
by [gs] neogen
Fri Nov 17, 2017 6:35 pm
Forum: Space Engineers
Topic: Recent Patch error?
Replies: 1
Views: 2326

Re: Recent Patch error?

We have not seen a significant number of issues regarding this most recent update. As such, this may be an issue specifically on your server. Please open a support ticket for this issue so that we may look look into this further.
by [gs] neogen
Fri Oct 27, 2017 3:17 pm
Forum: Rust
Topic: how do i wipe blueprints on current version?
Replies: 3
Views: 2181

Re: how do i wipe blueprints on current version?

For this you would have to delete/rename the user folder. Blueprints are stored in the individual user files. This also means that players will lose other things such as skills, experience, and inventory items.
by [gs] neogen
Wed Oct 25, 2017 3:54 pm
Forum: 7 Days to Die
Topic: New Server- Quick Question
Replies: 1
Views: 1933

Re: New Server- Quick Question

Please refer to the FAQ section below, which details the process to becoming admin.

https://my.gameservers.com/faq/index.ph ... e=FAQ-0176
by [gs] neogen
Wed Sep 13, 2017 1:51 pm
Forum: Space Engineers
Topic: Changing world
Replies: 1
Views: 3545

Re: Changing world

To generate a new world, please follow the steps below. 1. Stop the server 2. Access the config file. This can be done via FTP or at my.gameservers.com > config 3. Change <IgnoreLastSession> to true 4. Change <LoadWorld> and <WorldName> to something else. Make sure these 2 match. 5. Save/Apply chang...
by [gs] neogen
Wed Sep 13, 2017 1:43 pm
Forum: All Others
Topic: I banned myself on my own unturned server...
Replies: 1
Views: 2466

Re: I banned myself on my own unturned server...

For this particular issue we will need you to open a ticket at my.gameservers.com/support

This way we can access your server and make changes.
by [gs] neogen
Wed Sep 13, 2017 1:37 pm
Forum: Space Engineers
Topic: First Config
Replies: 2
Views: 3883

Re: First Config

Due to the way Space Engineers handles configurations/saves, in order to make changes to an already generated world you must edit the Sandbox.sbc. Settings changes to the configuration file will only affect newly generated worlds. You can access the Sandbox.sbc file using FTP at the path below. /(Yo...
by [gs] neogen
Thu Jun 29, 2017 6:06 pm
Forum: 7 Days to Die
Topic: Mod server
Replies: 3
Views: 4148

Re: Mod server

This will depend upon the mod itself. Most mods can be installed via FTP and will have instructions on how to install them. If you are experiencing issues we suggest opening a ticket with a link to the mod at my.gameservers.com/support We strongly suggest that you make backups of your server prior t...
by [gs] neogen
Thu Jun 29, 2017 6:00 pm
Forum: All Others
Topic: Trackmania Server
Replies: 1
Views: 2719

Re: Trackmania Server

For help with your specific server you will need to open a ticket at my.gameservers.com

Unless we can access your server we cannot figure out exactly what issue you are experiencing.
by [gs] neogen
Thu Jun 01, 2017 7:42 pm
Forum: Pre Sales Questions
Topic: Servers para Argentina y Colombia
Replies: 1
Views: 3698

Re: Servers para Argentina y Colombia

On each game page you will find demo servers. You can ping the IPs of these servers to figure out what location works best for you.
by [gs] neogen
Thu Jun 01, 2017 1:52 pm
Forum: Minecraft
Topic: How do I add java plugins?
Replies: 1
Views: 3661

Re: How do I add java plugins?

This would be done via FTP. If you are still running vanilla Minecraft you will have to have your version switched to craftbukkit or another type of Minecraft that can run plugins. If you would like help with this please login to my.gameservers.com/support and create a support ticket.
by [gs] neogen
Thu Jun 01, 2017 1:45 pm
Forum: All Others
Topic: Unturned Console
Replies: 1
Views: 2969

Re: Unturned Console

We do not provide console access for vanilla Unturned. Rocket mod however does provide autosave for structures (every 30 minutes by default, but can be adjusted) and has a console feature that we can enable for you. You can install rocket mod at my.gameservers.com > mods. For assistance with the con...