Search found 2266 matches

by Kazzaw
Mon Mar 23, 2015 2:40 am
Forum: General Discussion & Off Topic
Topic: is there any support on a sataday !!!!!!
Replies: 4
Views: 2496

Re: is there any support on a sataday !!!!!!

There is 24 hour support, however some specific departments are only open certain hours. Sometimes there is just a huge backlog of tickets that need to be answered. You will get answered when you show up in the que
by Kazzaw
Mon Mar 23, 2015 2:39 am
Forum: Pre Sales Questions
Topic: Mc server question
Replies: 4
Views: 2631

Re: Mc server question

This will not be a problem.
by Kazzaw
Thu Jan 01, 2015 9:34 pm
Forum: General Technical Questions
Topic: My Game servers account has been hacked!!!
Replies: 4
Views: 3083

Re: My Game servers account has been hacked!!!

It seems weird yes. They should have the old details on file and be able to run them across with the details you provided and they should also be able to see when the details were changed... Did anyone else have access to your account?
by Kazzaw
Thu Jan 01, 2015 7:58 pm
Forum: General Technical Questions
Topic: My Game servers account has been hacked!!!
Replies: 4
Views: 3083

Re: My Game servers account has been hacked!!!

They will make the decision based on their end. Feel free to contact them again and explain your situation clearer if possible. They may ask you to clarify many things in order to get your account back.
by Kazzaw
Tue Dec 30, 2014 4:37 pm
Forum: General Technical Questions
Topic: Tapatalk
Replies: 1
Views: 3288

Re: Tapatalk

I use tapatalk and it works perfectly
by Kazzaw
Mon Dec 29, 2014 6:38 pm
Forum: General Technical Questions
Topic: Ticket No: PYX-423IO
Replies: 1
Views: 2309

Re: Ticket No: PYX-423IO

Hi Curtis,

The holiday period can be busy for tickets. Please hold on and you will receive a reply to your ticket.
Thanks
by Kazzaw
Mon Dec 29, 2014 6:37 pm
Forum: General Discussion & Off Topic
Topic: Account info
Replies: 2
Views: 1949

Re: Account info

Confirm that the email address is correct.. You can also email (support at game servers dot com) explaining your situation and you should get a reply with a ticket number.
by Kazzaw
Mon Dec 29, 2014 6:35 pm
Forum: Pre Sales Questions
Topic: I need my refund!
Replies: 3
Views: 3146

Re: I need my refund!

If you have submitted your request via ticket before the 5 days and the date the ticket was created proves it, you should still be able to claim your refund. A member from accounts/billing will be in contact when possible. It can get busy over the holiday period
by Kazzaw
Tue Dec 02, 2014 3:16 am
Forum: General Discussion & Off Topic
Topic: Need help/tips on populating my BF4 server?
Replies: 3
Views: 2370

Re: Need help/tips on populating my BF4 server?

Hi Treboruk, Most important tips I have ever used when operating a server: 1. Don't have admins that will ban/kick players for doing something they ( admins ) don't like. If your going to have rules, have them set out clearly. 2. Use others ( friends, fellow gamers you already know ) to help populat...
by Kazzaw
Sun Apr 20, 2014 8:59 am
Forum: General Technical Questions
Topic: back-up data
Replies: 3
Views: 3137

Re: back-up data

Which game are you referring to?
by Kazzaw
Sun Jan 12, 2014 12:30 am
Forum: Pre Sales Questions
Topic: That datacenter is currently not available (Procon, Sydney)
Replies: 2
Views: 2134

Re: That datacenter is currently not available (Procon, Sydn

When you get the data center is not available just keep trying. You will have to wait for a spot to open up
by Kazzaw
Mon Nov 04, 2013 8:17 am
Forum: Teamspeak & Teamspeak 3
Topic: Sunday and TS3 server DOWN
Replies: 28
Views: 7307

Re: Sunday and TS3 server DOWN

a 2 page post on this is stupid. If your server is down, please submit only 1 support ticket. The more you spam and the more you carry on, the longer they take to get to you. Have some common sense people.
by Kazzaw
Sat Nov 02, 2013 5:45 am
Forum: Pre Sales Questions
Topic: Procon Hosting
Replies: 3
Views: 2038

Re: Procon Hosting

Good to see. And no, I've never experienced latency problems from procon hosting offshore.
by Kazzaw
Fri Nov 01, 2013 7:23 am
Forum: Pre Sales Questions
Topic: Procon Hosting
Replies: 3
Views: 2038

Re: Procon Hosting

As of the moment there isn't unfortunately.
by Kazzaw
Mon Oct 28, 2013 6:16 pm
Forum: Pre Sales Questions
Topic: Will Gameservers rent servers for CoD ghost?
Replies: 1
Views: 1604

Re: Will Gameservers rent servers for CoD ghost?

More than likely, More information will be available on release