Post new topic  Reply to topic  [ 4 posts ] 
Author Message
PostPosted: Tue May 24, 2005 10:36 pm 
Offline
GameServers Officer

Joined: Sat Dec 27, 2003 7:08 am
Posts: 3215
Clanservers.com is proud to announce that we will be moving our Chicago datacenter over to another Chicago location. This activity will be scheduled on June 1st, 2005. While this work is being done, there will be downtime.

This will affect all those in our Chicago location with the ip address starting with 8.9.x.x

Please take the appropriate measures to schedule your gaming around this time. We will be annoucing the exact times of the outage a couple days beforehand.

FAQ:

1. Why are you changing datacenters?

Clanservers.com is expanding at a very very fast rate. While the current datacenter location is a carrier class datacenter off of Tier 1 bandwidth, we found that it was restrictive in terms of the bandwidth neutrality and the 24 hour support for the location had issues which were not being addressed

2. Will I be compensated for the downtime while this outage is happening?

Of course, we will be crediting all affected accounts with time credits to their account.

3. Will my IP Change?

No, we have made arrangements where the IP address of your server will move over to the new datacenter. Besides the downtime and the improved network, the move should be transparent in terms of server configurations.

4. Will my server run faster?

Yes, the main goal for the move is to provide an even better network to our customers. Depending on your internet service provider, you may already have the most optimal routes going to your game server already. However, for those that may not have an optimal ping today, this change is definitely a step in the right direction.



We will add more to this list as more questions are asked.

Thanks much for being with Clanservers.com

Top
   
 Post subject:
PostPosted: Tue May 31, 2005 6:19 pm 
Offline
GameServers Officer

Joined: Sat Dec 27, 2003 7:08 am
Posts: 3215
Chicago datacenter migration has been confirmed and will be occuring throughout the day and night on Wednesday (6/1) and Thursday (6/2). There's a lot of network configurations that will be done before the actual server migrations commence so the start of the server downtime is currently pending on how that goes. Not all customers will experience outage at this location.

This post will be updated once the migration is complete

Top
   
 Post subject:
PostPosted: Thu Jun 02, 2005 6:02 pm 
Offline
GameServers Officer

Joined: Mon Dec 29, 2003 6:14 pm
Posts: 1009
UPDATE

About one half of our servers have been brought back online starting about one hour ago (6:00 CST). We are working on bringing the last of the servers online at the current time.

_________________
Image

Top
   
 Post subject:
PostPosted: Thu Jun 02, 2005 7:20 pm 
Offline
GameServers Officer

Joined: Mon Dec 29, 2003 6:14 pm
Posts: 1009
UPDATE

Our servers should be online as of 7:00PM CST. Please PM me if you are still having issue and you are in the 8.9.3.x or 8.9.4.x ip range.

Thanks!

_________________
Image

Top
   
Display posts from previous:  Sort by  
Post new topic  Reply to topic  [ 4 posts ] 


Who is online

Users browsing this forum: Baidu [Spider] and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  


© GameServers.com, All rights reserved. High Quality Teamspeak, Ventrilo & Gameserver Hosting at Cheap Prices!