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PostPosted: Tue Feb 26, 2013 11:10 am 
Offline Forum Newb

Joined: Tue Feb 19, 2013 8:26 pm
Posts: 7
Hey all .. after trying to get support here on the forums with no avail I finally found a phone number for the corporate office.
I called and they said that in order to get support for your server you must login to the members section which is to be found at .. login with your info and submit a ticket then.

Hopefully this will help.


PostPosted: Wed Feb 27, 2013 4:02 am 
Offline Forum Newb

Joined: Fri Feb 22, 2013 12:29 pm
Posts: 7
Man i thx but i do this always.The time to response on not the best but we become a little bit help.Problem is the game is new we want play thats why we all pisst of when anything not works.This guy make a good Job and a very hard job and i mean we must say thx to gameservers Admins.

PostPosted: Wed Feb 27, 2013 5:45 am 
No Longer a Newb

Joined: Tue Mar 02, 2010 2:05 am
Posts: 75
yeah... Gameservers is known these days as not the best in service..but they get there eventually..
I just waited 8-10 hours for a little reply that my server was back up.. it still wasn't.. but they replied anyways..
Seems it can't even use the start/stop buttons and all the config files keep blanking when you go to use them.. bad thing, I had it set nicely after I did my own full wipe and reconfigured.. played a few hours of maps in cel vs reb.. then someone on their end sends a message that "Your server is back online"..when there wasn't even a open ticket at that time.. it hasnt worked since...sigh.

They use to have some great guys in support.. I guess their job required to reply to tickets as fast as possible.. some just reply without checking imho.. but in the end.. Im sure they rather a server be up and runing than down.. usually just flooded by customers at the start of a game.. in the end.. blame the game company.. it should be turnkey from start out of beta..but never is these days..

this will all be settled out within a week or so.. just keep


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