I just had to add my 2 cents worth. I have been a member of Gameservers now for 4 days. IN that time, I have managed to get my Battlefield 2 server up, playing the AIX 2.0 Mod, as well as getting it ranked with AIX and keeping statistics as well as being a member of PBBANS.
Did it happen over night? no, it didn't. However, every question I posted was answered. Were they answered quickly? No...but at least they were answered.
All tasks I asked the server managers to do, they did. I have absolutely no complaints, yet.
Pings on my server are great. I am in Virginia..the server is in Georgia...my ping is under 60, usually around 45. My friends in Louisiana ping in the 40's as well, and so is my friend in Maryland.
All I can say is thanks GameServers.com and I hope to be a long life customer.!