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PostPosted: Sat Jul 28, 2012 4:01 pm
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I had someone donate that donated to the wrong link. We just had a clanmate passaway and he thought that I could use the donations in that account for anything. I was going to get it refunded so he could donate to the right link. Is it possible? He just donated 5 minutes ago. We have over $900 in the account so it is not the money, just an honest mistake.

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PostPosted: Sat Jul 28, 2012 4:28 pm
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You should make a support ticket for that. You'll get answered much more quickly and with a good reply ^^
You should be able to get a refund if the player who donated, asks for a refund.

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PostPosted: Sat Jul 28, 2012 4:45 pm
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You can submit a support ticket to have a clanpay donation refunded. It can only be refunded back to the source.

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PostPosted: Thu Aug 23, 2012 11:25 pm
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At least they can fix this.

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PostPosted: Sat Aug 25, 2012 12:32 pm
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IcEWoLF wrote:
At least they can fix this.

Really? I have never had a problem with gameservers. I might have been a bit anxious sometimes but never really a problem on their end. I wouldn't think of hosting servers elsewhere.

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PostPosted: Sat Aug 25, 2012 6:32 pm
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madmuthamonk wrote:
IcEWoLF wrote:
At least they can fix this.

Really? I have never had a problem with gameservers. I might have been a bit anxious sometimes but never really a problem on their end. I wouldn't think of hosting servers elsewhere.

I think he meant that GS can fix this where other companies will not or state they cannot.

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